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Accessibility Statement

Our Commitment to Accessibility

Clean Customs (“Clean Customs,” “we,” “us,” or “our”) strives to make its website and digital experience accessible to individuals with disabilities.

We want individuals with disabilities to be able to access information about our services, schedule appointments, request quotes or consultations for automotive customization services, communicate with our staff, and interact with our website in an accessible manner.

Accessibility is an ongoing effort. As technologies, website content, accessibility standards, and user needs evolve, Clean Customs seeks to periodically evaluate and improve the accessibility and usability of its website and digital services.

1. Accessibility Standards

Clean Customs uses the Web Content Accessibility Guidelines (“WCAG”) 2.2, Level AA, published by the World Wide Web Consortium (“W3C”), as a benchmark to guide its accessibility efforts.

Clean Customs strives to maintain and improve its website in a manner informed by generally recognized accessibility practices.

Although Clean Customs endeavors to provide an accessible website, this statement does not constitute a representation or guarantee that every page, feature, or item of content conforms to every WCAG 2.2 Level AA success criterion or will function identically with every device, browser, or assistive technology. This statement is provided for informational purposes and does not create any contractual or other legal obligation.

Clean Customs remains committed to working to identify and address accessibility barriers.

2. Accessibility Measures

As part of its ongoing accessibility efforts, Clean Customs seeks to incorporate accessibility considerations into the operation, maintenance, and improvement of its website and digital content, including efforts to:

  • Provide meaningful text alternatives for informative images where appropriate;
  • Maintain readable text and appropriate visual contrast;
  • Organize website content using meaningful headings, labels, and navigation elements;
  • Support keyboard navigation and compatibility with commonly used assistive technologies;
  • Provide clear instructions and labels for forms, contact forms, quote requests, consultation inquiries, and other interactive features;
  • Support accessible communication of information concerning Clean Customs’ automotive customization services, available service options, consultations, and related information;
  • Identify and address accessibility barriers brought to our attention; and
  • Consider accessibility when updating website content or introducing new functionality.

The accessibility of particular website features may vary depending on the interaction among website content, browsers, devices, assistive technologies, and individual user settings.

3. Third-Party Content and Services

Clean Customs’s website may include links to or integrations with third-party platforms and services, including contact and quote-request systems, payment processors, maps, customer review platforms, social media services, and other external technologies.

Certain third-party content and functionality may be developed, maintained, or controlled by providers other than Clean Customs. The accessibility of these services may depend in part on the applicable provider’s technology and accessibility practices.

If you encounter difficulty accessing third-party functionality used in connection with Clean Customs’s services, please contact us. Where reasonably practicable, we will assist you in accessing the applicable information or services through an alternative method.

4. Assistance and Alternative Means of Access

If you experience difficulty accessing any portion of our website, requesting a quote or consultation, reviewing available automotive customization services, completing a digital form, obtaining information about our services, or communicating with us because of a disability, we encourage you to contact Clean Customs using the information provided below.

We will make reasonable efforts to understand the accessibility issue and provide appropriate assistance or an alternative means of accessing the requested information or services.

Depending on the nature of the request, assistance may be available by telephone, email, in-person communication at our business location, or another reasonable method.

Individuals who require accessibility assistance may contact Clean Customs directly to inquire about our services or arrange a consultation concerning available automotive customization services.

5. Feedback and Accessibility Concerns

Clean Customs welcomes feedback regarding the accessibility of its website and digital services.

If you encounter an accessibility barrier, we encourage you to provide information reasonably sufficient for us to understand and evaluate the issue, including, where available:

  • The webpage, feature, form, or content involved;
  • A description of the difficulty encountered;
  • The device and browser being used; and
  • Any assistive technology being used, if you are comfortable sharing that information.

Providing this information is not required to request assistance, but it may help us investigate and respond more effectively.

Accessibility inquiries, requests for assistance, and reports of accessibility barriers may be directed to:

Clean Customs LLC

Clean Customs will make reasonable efforts to review and respond to accessibility-related inquiries and evaluate reported barriers in light of the nature of the issue, available technology, and applicable requirements.

6. Ongoing Accessibility Efforts

Clean Customs recognizes that website accessibility requires ongoing attention as technology, content, and user needs evolve.

We may periodically evaluate our website and digital practices, implement updates, and make reasonable improvements intended to enhance accessibility and compatibility with assistive technologies.

We encourage individuals who encounter accessibility concerns to contact us so that we can provide assistance and consider whether additional improvements are appropriate.

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